By becoming a member of NHWWA today
you’ll have the opportunity to improve your
municipal water supply service tomorrow.

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NH Public Television Documentary – Our Amazing Opportunity

Dear NHWWA Member:

As public water suppliers we often struggle with lackluster public perception toward our industry. O.K., in light of the recent and on-going fiasco in Flint, Michigan, some might even downgrade lackluster to negative in the minds of some of our customers. Heaven knows we’ve tried to improve our standing with a public that often takes for granted our dedication to providing clean and ample water to our customers – 24/7. We do reach out in many ways – including CCR’s, our annual Trade Show, our annual Drinking Water Week Festival, and many other outreach efforts. And yet, despite the tireless work and dedication of all of us in this noble industry, we still fall short in the eyes of much of the public.

Now we have an amazing opportunity to improve our public perception by working with and supporting New Hampshire Public Television’s proposed multi-platform initiative, designed to educate and enlighten residents about the history, infrastructure, challenges and solutions to keeping the Granite State’s drinking water safe for human consumption. NHPTV plans a 30 minute documentary around water issues (with a stakeholder brainstorming meeting to help NHPTV craft the messaging for NH consumers – all sponsors will be asked to attend). In addition, a series of 1-minute “interstitials” –somewhat like mini information tips will air on the station. Finally, there will be an education outreach component in schools across NH.

NHWWA has dedicated a sponsorship donation of $1,000 for this groundbreaking project. Our Board of Directors believes that this is an amazing opportunity – maybe even a once in a generation opportunity. We challenge all members to match that $1,000 level, or support this most timely and important project with a larger donation. Of course all donations and all amounts are welcome. The time is now – there is much interest across the industry to showcase what we do, how we do it, why we do it.

We think about it, we talk about it, come on – let’s do it!! Please join us in further educating our customers, consumers, students, and children about OUR MOST VALUABLE RESOURCE!

The manager of the project at NHPTV is Bryn Burns. She can be reached at bburns@nhptv.org or 603-868-4395, or contact Charity Ross at cross@nhwwa.org or 603-415-3959.

Charity Ross Appointed as New Hampshire Water Works Association’s New Executive DirectorRoss, Charity (2)

The New Hampshire Water Works Association (NHWWA) Board of Directors is pleased to announce the appointment of Charity Ross as its new executive director. Charity will officially begin serving as executive director on April 11, 2016, replacing long time and current executive director Steve Del Deo. Charity and Steve will work together for several weeks to facilitate a smooth transition.

Charity is a Concord, NH native who has been employed in the Washington, DC area for the past 5 years. She is leaving her current position in human resources at Host Hotels and Resorts in Bethesda, MD where she has been developing and managing training programs, including the company’s wellness program.

Between 2004 and 2010, Charity served as Director of Communications and Marketing for the Greater Manchester/Nashua Board of Realtors, where she developed social media platforms, managed the design and content of newsletters, and website content, and created the Board’s first e-news. She also coordinated details for membership meetings, banquets and special events with specific attention to fundraising efforts.

In the early 2000’s, Charity was a legislative assistant for the New Hampshire House of Representatives. She conducted legislative research, responded to constituent requests, and attended legislative hearings. She was also a member of the Disabilities Access and Voting Systems Task Force enacted by the Help America Vote Act of 2002. Charity was instrumental in the passage of House Bill 1188 (2006) which strengthened the privacy rights of condominium owners.

Charity holds a BA degree in English Journalism and Communications with a Spanish minor from the University of New Hampshire, and a certificate in Small Business Management from the New Hampshire Institute of Technology. In 2014 she achieved faculty status with the Wellness Council of America (WELCOA).

Charity’s educational background, work experience, and skillset, along with her enthusiasm will be instrumental in moving NHWWA in new directions and ensuring its vitality and success for many years to come.

In Charity’s first communication to Steve Del Deo as she applied for the position, she wrote “Lastly, the opportunity to work for the New Hampshire Water Works Association would be a great honor, not just for me, but also my grandfather who worked for the Water Treatment Plant in Concord for 23 years. I have fond memories of touring the treatment plant, testing our own water at home, and learning the importance of water quality. I have an untapped passion to improve New Hampshire’s public water supply from having grown up with a respect, and affinity, towards quality water.” –  Welcome aboard Charity!

The New Hampshire Water Works Association (NHWWA) is a nonprofit professional organization with a membership consisting of municipal water systems, community-type water systems, investor owned water utilities, water works equipment and materials manufacturers and suppliers, engineers, consultants and government regulators and others.

We encourage all municipal water systems, investor owned water utilities, community water systems and all other interested people to become members of NHWWA. Guests are welcome to attend all meetings.

Our annual trade show, technical meetings, drinking water operators course, construction/field day, operator training seminars, NHDES approved contact hours, newsletter and professional journal and active participation
in the legislative process on issues affecting the drinking water industry help you to improve your municipal water supply service.